You need IT infrastructure that you can count on even when you run into the rare network outage, equipment failure, or power issue. When your systems run into trouble, that’s where one or more of the three primary availability strategies will come into play: high availability, fault tolerance, and/or disaster recovery.
While each of these infrastructure design strategies has a role in keeping your critical applications and data up and running, they do not serve the same purpose. Simply because you operate a High Availability infrastructure does not mean you shouldn’t implement a disaster recovery site — and assuming otherwise risks disaster indeed.
What’s the difference between HA, FT, and DR anyway? Do you really need DR if you have HA set up?
The IT channel is taking ever bigger bites out of the cloud computing market. Only 39% of companies report sourcing their cloud services directly from Cloud Service Providers, leaving the remaining 61% to a mix of CSPs and third parties, with 10% coming primarily from third parties alone, according to a CompTIA survey. Meanwhile, IaaS, Security as a Service (SECaaS), and SaaS all offer higher average MMR than Contact Center as a Service, Data Networks, and Voice Network services, according to Avant.
If you’re looking to shift some of your clients and sales towards the cloud, you need to adjust your operations accordingly or risk losing customers to direct sales or competitors.
Here are the biggest changes you’ll need to make to your channel sales and IT operations in order to maximize on your cloud resale strategy.
The Green House Data team is closely monitoring Hurricane Florence as the storm approaches landfall and will continue to monitor the storms’ progress. We've taken the following steps and precautions for the storm.
Let’s get this out of the way first: two factor authentication is an effective mode of account verification and far, far better than a simple username and password (single factor) authentication method. But it isn’t a magic bullet and can be overcome, especially with clever social engineering (unsurprisingly, the weakest link in security remains people rather than technology). Ultimately, 2FA is only as secure as the method and technology or product used to secure it.
Here’s how 2FA can be overcome by determined hackers and how you can best maintain account integrity across your organization or personal accounts.
Here we are again, talking about digital transformation. While the pile of buzzwords threatens to overwhelm at times, this particular movement has real benefits for organizations that are still running IT in the old style, with break-fix scrambling, disjointed service delivery, and a take-it-or-leave it approach to technology procurement.
Rather than focusing simply on the end goal from an IT perspective, your IT department should be focused on the bigger picture. Your users are in effect your customers — and your company’s customers are supported by those users. By bringing business goals and processes under the IT umbrella, you help foster communication, efficiency, improve IT services, and most importantly revenue growth across the organization.
Here are three areas to focus on when transforming your IT department into a service center.