Automation, and in particular, computer automation, has changed everything from the jobs we do from the cars we drive. Naturally, it has reached the data center as well, the nexus that stores and controls many of the systems driving automation in other spheres. But, even in a world where hardware and software can function more intelligently than ever, it still takes people to make everything go.
Most of us have been in the spot where we just want something to work. When you fire up your laptop, you want the internet to come on, or when you look for your electronic files, you want them to be accessible in the last place you left them.
In the endless quest for uptime and systems that just work, software and hardware pieces of data centers have both seen increased automation — but the robots aren’t replacing human service technicians just yet.