It’s been over a month since I attended the Gartner IT Symposium/Xpo in Orlando and I’ve spent that time really chewing on some of the great sessions and thought leadership presented at the show. Modern IT practices remain a moving target so plugging into the analyst machine every once in a while helps me get a bigger picture beyond even our day to day at Green House Data (which can be pretty diverse itself, with big pushes on DevOps and digital transformation while we balance our existing data center, cloud, and managed services pillars).
It was interesting hearing Gartner start to shift their message from “cloud is the only option” to “cloud is an option.” As cloud adoption strategies have matured we have seen this attitude shift as well, with more organizations looking multi-cloud while maintaining some on-prem systems. One presentation on public cloud costs compared to on-prem data centers really helped drive this home. The bottom line is that the cloud is not automatically cheaper or even necessarily more efficient depending on the application or purpose of the deployment.
Other major topics included how to find digital talent, as the management of human capital and IT teams continues to evolve alongside the industry, as well as one of my favorite presentations, “Are You Maximizing Your Security Operations Center,” which had a ton of great information around security.
With the symposium still fresh in mind, here is my list of where enterprise IT operations are heading in 2020 and beyond.
The Cloud Security Alliance’s official definition of “shadow cloud” services is “cloud applications and services adopted by individual employees, teams, and business units with no formal involvement from the organization’s IT department.”
Because cloud is easy to buy and use without oversight, it can be adopted by single users or small groups to solve business problems without extensive effort. Business teams will therefore adopt cloud without engaging with IT.
Ultimately shadow IT leads to unexpected data leakage that is hard to track down, unmanaged dependencies throughout your business procedures, and a lack of visibility by compliance officers and legal team into various contracts.
Luckily, there are some ways you can track down shadow IT and provide sanctioned alternatives to meet user needs.