The Cloud Security Alliance’s official definition of “shadow cloud” services is “cloud applications and services adopted by individual employees, teams, and business units with no formal involvement from the organization’s IT department.”
Because cloud is easy to buy and use without oversight, it can be adopted by single users or small groups to solve business problems without extensive effort. Business teams will therefore adopt cloud without engaging with IT.
Ultimately shadow IT leads to unexpected data leakage that is hard to track down, unmanaged dependencies throughout your business procedures, and a lack of visibility by compliance officers and legal team into various contracts.
Luckily, there are some ways you can track down shadow IT and provide sanctioned alternatives to meet user needs.