Turning Your IT Department into a Service Center

Written by Joe Kozlowicz on Thursday, August 30th 2018 — Categories: DevOps, IT Modernization, IT Operations

Here we are again, talking about digital transformation. While the pile of buzzwords threatens to overwhelm at times, this particular movement has real benefits for organizations that are still running IT in the old style, with break-fix scrambling, disjointed service delivery, and a take-it-or-leave it approach to technology procurement.

Rather than focusing simply on the end goal from an IT perspective, your IT department should be focused on the bigger picture. Your users are in effect your customers — and your company’s customers are supported by those users. By bringing business goals and processes under the IT umbrella, you help foster communication, efficiency, improve IT services, and most importantly revenue growth across the organization.

Here are three areas to focus on when transforming your IT department into a service center.

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VDI or RDS – Which Desktop Distribution Platform is Right for You?

Written by Joe Kozlowicz on Thursday, August 23rd 2018 — Categories: Microsoft, Virtual Desktop, VMware

If you have a pool of users that need access to Windows desktops, you can deliver those desktops and associated applications remotely, saving money on administration and end-user hardware alike, while gaining control over security and access control.

Two methods to achieve this are Virtual Desktop Infrastructure and Remote Desktop Services. In either case, the user connects to a server or virtual machine which is hosted within a data center or with a cloud provider. That remote server or VM contains the desktop environment and all data and applications are stored and processed remotely.

But is VDI or RDS the right choice for your situation? Let’s take a look at the differences between the two and some use cases for each.

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Choosing Your Azure Deployment Model

Written by Joe Kozlowicz on Wednesday, August 15th 2018 — Categories: Azure, Cloud Hosting, Microsoft

You’re ready to start deploying and migrating applications into Microsoft’s Azure cloud platform — but there are four deployment models to contend with. Which should you choose? Each has strengths and weaknesses depending on the service you are setting up. Some might require more attention than others, but offer additional control. Others integrate services like load balancing or Operating Systems as more of a Platform as a Service.

Learn the differences between Azure Service Fabric, Azure Virtual Machines, Azure Containers, and Azure App Services, and when you might want to choose one over another. Green House Data is also ready to help you decide which of your business applications belong in which bucket — and we can help you administrate them, too.

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1/3 of Companies Have No IT Governance Policy — Here’s How to Start

Written by Joe Kozlowicz on Thursday, August 9th 2018 — Categories: IT Operations, Security

A new report from Deloitte found that IT spending is on the rise, with executives taking a more hands-on role in procuring or ordering investment in technology and related staff. But while 57% of execs reported spending more on technology, 33% said they have little or no formal IT governance policies.

If it seems slightly foolish to spend significantly more on technology without certifying a business purpose and implementing controls over the lifespan of that technology — well, it is. The report does come with the caveat of polling only midmarket and private organizations. We would expect more public businesses to have formal IT governance in place. But that doesn’t excuse organizations of all sizes from measuring the effectiveness of IT in meeting business and compliance goals.

Get started with an overview of IT governance and what you should include in your policy.

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Could Your Data Center Be Put Out to Pasture Within the Next Decade?

Written by Joe Kozlowicz on Thursday, August 2nd 2018 — Categories: Cloud Hosting, Colocation, Hybrid IT, IT Modernization, IT Operations

We’ve gone back and forth on this for many years now. Are enterprise data centers dying? Gartner seems to think so, recently predicting that by 2025, 80% of enterprises will have shut down their traditional data centers, compared to 10% today.

That’s less than ten years out. Do you foresee your data center being put out to pasture within a decade? Or largely decommissioned and consolidated? It doesn’t seem too far-fetched considering an average hardware lifespan of three years. You could cycle through your servers three times over before then — and most of those compute workloads will likely end up in the cloud or hosted elsewhere.

Here's how that change will affect how you procure and manage IT services.

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