Turning Your IT Department into a Service Center

Written by Joe Kozlowicz on Thursday, August 30th 2018 — Categories: DevOps, IT Modernization, IT Operations

Here we are again, talking about digital transformation. While the pile of buzzwords threatens to overwhelm at times, this particular movement has real benefits for organizations that are still running IT in the old style, with break-fix scrambling, disjointed service delivery, and a take-it-or-leave it approach to technology procurement.

Rather than focusing simply on the end goal from an IT perspective, your IT department should be focused on the bigger picture. Your users are in effect your customers — and your company’s customers are supported by those users. By bringing business goals and processes under the IT umbrella, you help foster communication, efficiency, improve IT services, and most importantly revenue growth across the organization.

Here are three areas to focus on when transforming your IT department into a service center.

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Should You Be Using Microservices in Your App Development?

Written by Joe Kozlowicz on Tuesday, July 3rd 2018 — Categories: Cloud Hosting, DevOps, IT Modernization, IT Operations, Software Development

While microservice application architecture dates back to 2011, enterprise IT tends to move relatively slowly when it comes to the adoption of new technologies. The concept and methodology has been refined in concert with the rise of cloud computing, and now microservices are a popular way to build, deploy, and most importantly scale applications.

Microservices can improve your agility, security, and resiliency, but they require a major adjustment to your development team’s workflow and the architecture of your application itself. Read on to learn the advantages of microservices and potential caveats for their use.

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Best Practices for Load Testing Cloud Applications

Written by Joe Kozlowicz on Thursday, November 16th 2017 — Categories: Cloud Hosting, Cloud Hosting, DevOps, Enterprise Applications, IT Operations, Software Development

The holidays are looming, meaning many DevOps teams are about to have their apps take a beating as hundreds of holiday orders and new device users slam them all at the same time. Whether or not your systems are consumer-focused, there will eventually come a time when the overall load on your servers is pushed to the limit.

Load testing applications in the cloud allows development and testing staff to perform scale testing to see at what point virtual machines need to scale, when to add additional resources like storage or bandwidth, and when a failover solution might be necessary.

By thoroughly performing load tests throughout the DevOps process, your organization eventually lowers costs and your team doesn’t have to scramble during a major event. Here are some best practices when performing cloud-based load testing.

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Is Cloud Computing More About Business than Technology?

Written by Joe Kozlowicz on Thursday, June 8th 2017 — Categories: Cloud Hosting, DevOps, IT Modernization, IT Operations

Focusing on cloud initiatives as a technology problem rather than business realignment can be a major mistake. Success in the cloud comes from more than just telling your CTO that you want your systems on a cloud platform. It requires a shift in overall business strategy and clear messaging from leadership on down.

You need to identify your business goals and work backwards from there to figure out how specific cloud technologies can help solve them. This may involve the creation of a cloud team or adjusting your organization to be an agile, “DevOps” style operation.

Ultimately the core technologies your team will use in the cloud aren’t much different than the old model of IT (at least if you were already virtualized), but they do require a shift in your business model to better use the flexible resources available from cloud computing, or the development of a plan that boosts efficiency, reduces costs, and thereby improves your bottom line.

Here are a few tips to keep cloud strategy front of mind.

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How to Create a Successful Cloud Team

Written by Joe Kozlowicz on Tuesday, March 21st 2017 — Categories: Cloud Hosting, DevOps, IT Modernization, IT Operations, Software Development

While your admins might have virtualization experience, transitioning to a cloud-first IT strategy involves a real paradigm shift across your entire IT team. You’ve heard some of this before: you’ll be more agile, your team will be focused on service delivery instead of hardware, you’ll work on business issues rather than break/fix.

What you may not have considered are how the roles of your new cloud team may shift from previous responsibilities, or just how far reaching the culture change may be. Here are some tips to build a successful cloud service team within your organization.

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