Green House Data hosting services are backed by a 100% uptime Service Level Agreement (SLA). All contracts include guaranteed availability, with credits assigned in the rare case of unplanned downtime. Whether you choose private, hybrid, or public cloud options, you'll know your infrastructure will always be available.
If you choose colocation, the Uptime SLA covers power, network, cooling, and server infrastructure, excluding scheduled maintenance. Service technicians announce any scheduled maintenance to the customer at least 24 – 48 hours ahead of time, and often earlier.
The Green House Data team understands software systems and have been rock-solid in supporting our customers. It's great to work with true professionals.Ingenium Software