Green House Data hosting services are backed by a 100% uptime Service Level Agreement (SLA). All contracts include guaranteed availability, with credits assigned in the rare case of downtime. Whether you colocate or choose private, hybrid, or public cloud options, you'll know your infrastructure will always be available.
The Uptime SLA covers power, network, cooling, and server infrastructure, excluding scheduled maintenance. Service technicians announce any scheduled maintenance to the customer at least 24 – 48 hours ahead of time, if not earlier.
Our global company requires 100% uptime. By colocating with Green House Data, we are able to achieve that lofty goal.Prospector